network update

Dear Customers, 

We're announcing we are going for full infrastructure reboot at 12'oclock tonight GMT on 20th June.

These are upgrading our systems and security patches.

Kind Regrads,

ScoobyNetworks Support

 

Dear Customers the infrastructure reboot has been completed as of 20/06/2020 @ 02:42

19th Jun 2020
updates on bots

Dear customers 

 

we have now completed the updates we apologise for any downtime 

 

Many Thanks 

 

14th Jun 2020
mitigation entire net work

Due to system updates there will be a short down time on all bot servers 

 many thanks 

 glenn buckley 

14th Jun 2020
Anti-DDOS / Anti-Spam roll out

Dear Customers!We have introduced our latest Firewall upgrade & bug fixes. We are very sorry this has taken us so long to roll out the following fixes.Since last year we have been getting reports that Clients are getting banned from the systems without any reason when they haven’t done anything wrong. We have taken our time in trying to fix ... Read More »

11th Jun 2020
Login

    Dear Customer The following incident was rectified with the following fix at 07:42am - On the 11/06/2020. The API / htacces was outdated with out following updates. We are sorry for the inconvenience during the early hours of the Central United Kindom (UK) time GMT-UTC if you experience any issues please donty hesitate to contact our ... Read More »

11th Jun 2020
Login

Dear Customers, 

PLEASE DON'T OPEN SUPPORT REQUESTS!

We are aware of issues with the customer manager at the present moment. 

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What happens Next?

* Our Administrators taking look into the problem and we will provide updates shortly!

11th Jun 2020
mitigation entire net work

Hi due to updates on servers the bots will be offline till all is done many thanks 

 Glenn 

20th Mar 2020
mitigation entire network

The intervention was done on 14/02/2020 this restores all services back online. effected network is the entire network ,we are currently mitigating large  amount of data                                      mite experience jitter/lagg that we are in the process  of switching the old gateways offline                ... Read More »

11th Feb 2020
Anti DDOS -

Affecting System - Attached to Project— Anti-DDoS   Task Type Maintenance Category   Status Planned Percent Complete  0% DetailsNo impact is expected. Only connected sessions will have to be reestablished.bhs-iplb1/2 & bhs1-iplb3/4 : february, 17Th, between 08:00 & 12:00 FR ... Read More »

6th Feb 2020
API/BACKUPS Disabled

Dear Customers.We're updated our Terms of Services regarding backups on WHM/cPanel.Due to the problems customers have experienced with the API/BACKUPS we' have disabled this function for "Customers" with immediate effect.  If you require "BACKUP" of your files please request at support@scoobynetworks.uk. Opening Customer Services "REQUEST" ... Read More »

28th Nov 2019

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